1. The information we collect
The information we collect about you depends on the Services you use, how you use them, and the information you provide to us. We collect information in three main ways: (1) information you choose to provide to us; (2) information we collect automatically through technology when you use the Services; and (3) information we collect from other sources.
Information you choose to provide to us When you use our Services, you may choose to provide certain information to us. For example, we collect information directly from you when you register for and use the Services, apply to become a Pro player, participate in Lfcarry surveys or research, or otherwise communicate and interact with us. The information we collect includes:
- Contact information (e.g., name, email, address, phone number)
- Account identifiers (e.g., account name, log-in details, unique account identifiers)
- Billing information if you purchase services from us (e.g., billing address, financial account
details), which is also collected by our payment processor on our behalf
- Country of residence information, to appropriately match you to eligible Pro coaches
- From our Pros, information needed to determine eligibility to be a PRO player (e.g., age,
employment history, statistics on play with certain titles, background check information, educational background, and information needed to make payments for your Pro services to you (e.g., government-issued IDs and bank account information)
- User-generated content (e.g., profile photos, profile information, information published in public forums/discussion boards, gameplay data)
Information we collect automatically through technology when you use the Services
When you use our Services, we may automatically collect certain information about how you use the Services and the devices you use to access the Services. We use a variety of third-party technologies, including cookies and similar tools, to assist in collecting this information. Please refer to the "Cookies and similar technologies" and "Online analytics and advertising" sections below for further information.
Some of the information we automatically collect when you use our Services includes:
- Information about your access to and use of Lfcarry Services and emails, such as your IP address, browser language, the state or country from which you accessed the Services, software and hardware attributes (including device IDs, operating system, and browser type), referring and exit URLs, the links you click and files you download, pages viewed and the order of those pages, the amount of time spent on particular pages, the terms you use in searches on the Services, the date and time you accessed our Services or opened our emails, and other similar information.
- Information about the devices and network you connect to the Services, such as your Internet connection type and service provider, IP address, wireless connection quality/signal strength, error logs, unique identifiers associated with the computer, tablet, gaming system, or mobile device used with your Lfcarry product or software, and its device operating system and browser type.
- Information about the services and content you access via the Services, such as media, external sources, and third-party services you connect to the Services, user IDs, service tokens that allow you to access and sync to your third-party accounts, and content accessed via the Services.
- Location information. In addition to general location information (e.g., city/state) which may be collected or derived from your IP address, our Services may request your precise location information via GPS-based functionality to allow certain features to work. We will always ask your permission in accordance with your mobile device settings before we collect or use precise location information
Information we collect from other sources
We may receive information about you from other sources, such as business partners, marketers, researchers, analysts, social network services, and other parties to help us supplement our records. If you access our Services through a third-party website, application, or social media platform (such as Google or Discord), we may receive information about you from that third-party site, application, or platform, depending on the third-party's data practices and your settings (for example, your name, user name, email address, and comments or content you post). Lfcarry is not responsible for the content or practices of third-party websites, applications, or platforms. We urge you to read the privacy and security policies of any third-party websites, applications, or social media platforms you choose to use.
Public forums Certain features of our Services make it possible for you to share comments, photos, or other content publicly with other users, such as a Lfcarry forum or profile, or a social networking site. Any information that you submit through these features is not confidential, and Lfcarry may use it for any purpose (including in testimonials or other marketing materials). For example, if you provide a review about a Pro on the Services, we may display your review (along with the name you provide, if any) on the Services and elsewhere. Any information you post openly in these ways will be available to the public at large and potentially accessible through third-party search engines. Accordingly, please take care when using these features.
De-Identified data We may de-identify information we collect so the information cannot reasonably identify you or your device, or we may collect information that is already in de-identified form. Our use and disclosure of de-identified information is not subject to any restrictions under this Privacy Policy, and we may use and disclose it to others for any purpose, without limitation.