Payment for all closed orders and tips is automatically added to your balance.
For 48 hours funds will be unavailable to withdraw (you will see transaction status Hold), after that (transaction will change status to On balance) you can withdraw your funds at any moment.

On the balance page you can see:

• Your Balance — the sum of all active receipts.
• Transactions history — list of all receipts and withdraws with statuses.
• Withdrawal — self-explanatory.

You can withdraw your active balance at any time using the withdrawal function.
(Only the entire current balance can be withdrawn)
All withdrawable sessions, tips, and other bonuses receive Withdrawal pending status, and the current balance is reset to zero.
After clicking the withdrawal button, a payment is created in the Payment list and will be automatically sent in 24 hours.

❗ Please note that withdrawal during the weekend may take additional time since banks not working.

After sending the payment, the withdrawal record and all sessions, tips, and other bonuses receive the Monitoring status.
After payment is transferred to the recipient's bank, the record from monitoring will change to Done.

❗ Usually the payment reaches you within 10 working days. If the payment didn't reach you within 10 working days, please, contact the Support Team.

❗ Attention! We do not cover payment platform transfer fees!
Transfer commission will be deducted from the withdrawn amount.

❗ The minimum amount of the withdrawal is $30.
❗ Note that for withdrawals in RUB, the minimum amount is $150

• On balance - sessions and other entries added to the balance.
• Withdrawal pending - after clicking the withdrawal button, all active entries receive this status.
• Monitoring - payment was sent and the system monitored its status.
• Done - the payment has successfully reached the beneficiary's bank.
• Refunded - the payment has been returned back to us.
• Hold - withdraw for entry in this status is blocked for 48 hours.

If the withdrawal record receives a Fail status, this indicates that the payment system was unable to send the transfer, there is a critical error in the payment data.

When the payment receives the Refunded status, the procedure is the same as for the Fail status. (The difference is that the payment reached the beneficiary's bank, but the payment could not be properly addressed because the bank could not identify the beneficiary. Probably the bank account belongs to another owner)

If payments continue to get Fail or Refunded status, please, contact Support.

If you encounter incorrect work or visual errors - please let the support team know. We would be grateful if you also leave your impressions and suggestions for improving the system.